Alerts and Reminders
With 97% of text messages opened within 15 minutes of receipt, SMS and MSS are a great way to stay in touch with your target audience. Send appointment reminders to reduce no-shows, communicate critical alerts to parents and students or even trigger billing notifications and payment reminders. Mobile enablement is easy with SMS capabilities.
Two-factor authentication means an added sense of security for everyone involved. And what better way to implement two-factor authentication then SMS. Users receive a simple text message designed to protect against fraudulent activity. It can be used for new user registrations, access to sensitive information, password resets or even registration of a new device.
We live in a time of immediate gratification. Why not leverage mobile messaging to meet your customers’ demand and increase your bottom line at the same time? Respond to interested buyers with two-way SMS communication. Or notify a sales rep of a hot lead with real-time prospect inquiries.
Customers expect confirmation of activities. Whether that is when a payment is made, an order is placed, a package is shipped or an appointment is set, customers want to receive confirmation. Vivial Connect enables this communication with your target audience.
Interact with users in real-time. Notify riders when their vehicle is approaching. Provide hotel visitors with early check-in function. Deliver hyperlocal notifications relevant to the local community. The possibilities are limitless.
Engage in two-way SMS to deliver modern, meaningful and professional communication with colleagues, prospects or customers. Field customer support requests, send surveys and field responses or collaborate with colleagues and deliver critical internal communications to improve productivity.