Send users contextual alerts or facilitate 2-way conversations using SMS and MMS. Notify customers programmatically when their vehicle is approaching, their pizza is scheduled to be delivered, or delight hotel guests by sending early check-in information.
With 97% of text messages opened within 15 minutes of receipt, SMS and MMS are great for sending customer communications such as appointment scheduling or reminders, billing notifications, or delivering photo booth pictures from their latest event.
When customers make an online purchase, they expect order details, payment and shipping status and delivery confirmations. Level up your application’s customer service toolset by using SMS and MMS to deliver order status directly to their mobile or wearable device.
Protect against fraudulent activity by implementing 2FA to your application for an additional layer of identify verification. Use SMS to simplify user logins, activate mobile devices, or for account verification.
Leverage SMS to manage your customer support requests, send client surveys, or deliver system-critical and maintenance updates. Provide modern, relevant and professional communications for your customers.
Programmatically send hot prospect alerts to sales leads while they’re out in the field, or use SMS and MMS to engage with prospective buyers by sending informational details about your product or service.